Krikriya Terms and Conditions for Bangladesh Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Krikriya ("Krikriya", "we", "us", "the platform") governing your access to and use of the Krikriya online gaming platform available at krikriya.net.

By creating an account on Krikriya, making a deposit, or placing any bet or wager through the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Krikriya platform.

These Terms apply to all products and services offered through Krikriya, including but not limited to casino games, live casino, jackpot games, esports betting, the Wheel, Dino Hunter, PP Live, HRG Live, and any other games or features that may be added to the platform in the future.

To register and use the Krikriya platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration. Krikriya strictly prohibits access by minors and will close any account found to belong to a person under 18, with any balance forfeited.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to determine whether your use of Krikriya is lawful in your location.
• You must not be acting on behalf of another person or entity when registering or using the platform.
• You must not be a current employee, contractor, or close family member of an employee of Krikriya or any of its affiliated companies.
• You must not have been previously excluded or banned from the Krikriya platform for any reason.

Krikriya reserves the right to request proof of age and identity at any time. If a player cannot provide satisfactory verification documents, Krikriya may suspend or permanently close the account and withhold any pending withdrawals pending investigation.

Each player is permitted to hold only one active account on Krikriya. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and balances voided.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and any other details requested during the registration process. Providing false or misleading information is a serious breach of these Terms.

You are solely responsible for maintaining the confidentiality of your Krikriya account credentials, including your username and password. You must not share your login details with any other person. Krikriya will never contact you to ask for your password.

• Notify Krikriya support immediately if you suspect unauthorised access to your account.
• Use a strong, unique password that you do not use on other platforms.
• Log out of your account when using shared or public devices.
• Keep your registered email address and phone number current so Krikriya can reach you for security purposes.

Krikriya may require identity verification (KYC) at any point, including before processing withdrawals. Accepted documents typically include a national ID card, passport, or other government-issued photo identification. Failure to complete KYC verification may result in withdrawal delays or account suspension.

All financial transactions on Krikriya are conducted in Bangladeshi Taka (BDT). Krikriya does not charge fees on standard deposits, though your payment provider may apply their own charges. Players are responsible for any fees imposed by third-party payment services.

Deposits are generally credited to your Krikriya account promptly following confirmation from the payment provider. If a deposit does not appear in your account within a reasonable time, contact Krikriya support with your transaction reference number.

Withdrawals are subject to the following conditions:

• Your account must have completed identity verification before any withdrawal can be processed.
• Withdrawals will only be processed to the same payment method used for the original deposit, where technically possible.
• Any active bonus funds must have their wagering requirements fully met before the associated winnings can be withdrawn.
• Krikriya reserves the right to request additional documentation before processing large withdrawals.
• Withdrawal processing times vary by payment method. Krikriya aims to process all approved withdrawal requests within the timeframes stated in the payment section of the platform.

Krikriya reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these Terms, or if the account is under investigation. In such cases, Krikriya will notify the player and provide a reasonable explanation where permitted by law.

Krikriya offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that will be clearly stated at the time the offer is presented. These Terms provide the general framework that applies to all Krikriya promotions.

• Bonuses are credited as bonus funds and are subject to wagering requirements before they can be converted to withdrawable cash.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, as stated in the specific offer) must be wagered before a withdrawal is permitted.
• Not all games contribute equally to wagering requirements. The contribution percentage for each game type will be stated in the specific bonus terms.
• Bonuses have expiry dates. Any bonus funds not used within the stated validity period will be removed from your account automatically.
• Krikriya reserves the right to withdraw any bonus offer at any time and to void bonus funds if there is evidence of abuse or exploitation of the promotion.
• Players may only claim each specific bonus offer once unless the offer explicitly states otherwise.

Attempting to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus, using bonus funds in a way designed to circumvent wagering requirements, or coordinating with other players to exploit promotions — is a serious breach of these Terms and will result in account closure.

All bets placed on Krikriya are subject to the specific rules of the game or event being wagered on. These rules are available within each game or betting market on the platform. In the event of any conflict between game-specific rules and these general Terms, the game-specific rules will take precedence for matters directly related to that game.

Krikriya uses certified random number generator (RNG) technology for all applicable games. Game outcomes are determined by this technology and are not influenced by Krikriya or any third party. Results are final once confirmed by the platform.

• Bets cannot be cancelled or modified after they have been confirmed by the platform.
• In the event of a technical error that affects a game outcome, Krikriya reserves the right to void the affected bets and return stakes to players.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• Krikriya reserves the right to void any bet placed at odds or stakes that were the result of a technical error or manifest mistake.

For live casino games, the rules of the specific game variant apply as administered by the live dealer. Krikriya is not responsible for errors made by live dealers that are outside the platform's control, though Krikriya will work with its game providers to resolve any disputes fairly.

The following conduct is strictly prohibited on the Krikriya platform. Engaging in any of the following will result in immediate account suspension, permanent closure, and potential forfeiture of account balances:

• Providing false identity information or impersonating another person during registration or verification.
• Creating or operating multiple accounts on the Krikriya platform.
• Using automated software, bots, scripts, or any other technology to place bets or interact with the platform in a non-human manner.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or technical errors to gain an advantage. Any winnings obtained through exploitation of errors will be voided.
• Engaging in any form of money laundering or using the Krikriya platform to process funds derived from illegal activity.
• Attempting to reverse-engineer, hack, or otherwise interfere with the Krikriya platform or its underlying technology.
• Harassing, threatening, or abusing Krikriya staff or other players through any communication channel.

Krikriya reserves the right to suspend or permanently close any player account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe when requested.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• A player's request for self-exclusion under the responsible gaming policy.
• Inactivity — accounts with no login activity for an extended period may be flagged as dormant in accordance with Krikriya's dormant account policy.

If your account is closed by Krikriya due to a breach of these Terms, any remaining balance may be withheld pending investigation. If the investigation concludes that no breach occurred, the balance will be returned to you via your registered payment method.

Players who wish to close their own account voluntarily may do so by contacting Krikriya support. Any remaining real-money balance at the time of voluntary closure will be returned to the player after standard verification checks.

Krikriya is committed to promoting responsible gaming and providing players with the tools they need to stay in control of their gaming activity. Gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm.

The following responsible gaming tools are available to all Krikriya players directly within their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your Krikriya account.
• Loss Limits: Set limits on how much you are willing to lose within a defined time period.
• Session Time Reminders: Receive notifications when you have been playing for a set amount of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Krikriya platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic pop-up reminders showing how long you have been playing and your net gaming activity during the session.

If you believe you or someone you know may have a problem with gambling, Krikriya encourages you to seek help. Visit the Responsible Gaming page for more information and resources.

Krikriya collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on Krikriya, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Krikriya collects personal data for the following primary purposes:

• Account registration and identity verification.
• Processing deposits, withdrawals, and other financial transactions.
• Complying with legal and regulatory obligations, including anti-money laundering requirements.
• Providing customer support and resolving disputes.
• Improving the platform and personalising the player experience.

Krikriya does not sell your personal data to third parties. Data may be shared with trusted service providers who assist in operating the platform, subject to appropriate data protection agreements. For full details, please review the Privacy Policy.

All content on the Krikriya platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, and all other materials — is the intellectual property of Krikriya or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Krikriya platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, or distribute any content from the Krikriya platform without prior written permission.
• Modify, adapt, or create derivative works based on Krikriya's content or software.
• Use Krikriya's trademarks, logos, or brand assets in any way without explicit written authorisation.
• Scrape, crawl, or systematically extract data from the Krikriya platform.

To the fullest extent permitted by applicable law, Krikriya's total liability to any player for any claim arising out of or in connection with these Terms or the use of the platform shall be limited to the amount deposited by the player in the 30 days preceding the event giving rise to the claim.

Krikriya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the platform.

Krikriya does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, technical issues, or circumstances beyond Krikriya's control may result in temporary unavailability. Krikriya will make reasonable efforts to minimise downtime and notify players in advance of scheduled maintenance where possible.

Krikriya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, Krikriya will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the Krikriya platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting Krikriya support.

It is your responsibility to review these Terms periodically to stay informed of any updates. Krikriya recommends checking this page whenever you return to the platform after an extended absence.

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint regarding your Krikriya account, please contact the support team. Krikriya is committed to resolving all player queries fairly and promptly.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Krikriya aims to respond to all support queries within 24 hours

For questions specifically related to responsible gaming, account limits, or self-exclusion, please visit the Responsible Gaming page or contact support directly. For frequently asked questions about the platform, visit the FAQ page.